What is involved in the flood damage restoration process?

Standing water, mold removal, flood damage, burst pipe, flood cleanup, and flood insurance are all aspects that you do not want to think about in your life. If you ever have to think about a flooded basement or the drying process, you will not necessarily be the happiest person at the moment.

The reason why flooded areas and the restoration process that is tied to issues with your washing machine, storm damage, or other sources can create significant headaches and stress.

Issues like standing water, mold spores, flood water, excess water, and the need for emergency services mean that you have a large issue on your plate. It means that you must go ahead and deal with a couple of aspects as quickly as possible to get your place back in order.

It is because, as a business owner or a property owner, you know that water damage is certainly not a joke. The financial consequences can increase because of water damage in the affected areas.

You may think about aspects that range from your wood furniture to your household vacuum and more. Of course, you would also want to think about your insurance company, remove humidity, and reach out to the restoration work professionals as soon as possible.

If you are looking for help to remove water and repair water damage quickly, reach out to our team at Matrix Mitigation today.

Act Quickly with Water Damage Events

Waiting for a flood restoration service can be a long wait, especially after massive flooding in your area. There is limited manpower and equipment. The roads are impassable due to debris and safety regulations. You can wait, but you can’t wait for too long.

The longer you wait, the greater the damage. Calling a flood restoration service right away will assist with salvaging your property before water damage deteriorates it beyond repair, and help to prevent the growth of mold.

You have called Matrix Matrix Mitigation Services, contacted your insurance, and are waiting on the flood restoration service to arrive. What now?

What to do While Waiting for Matrix Mitigation Services to Arrive.

The first step is to take a breath and realize that Matrix will get things back to normal. The cleanup crew is on the way and will typically arrive at your location within 1-2 hours.

Keep children and pets out of the flooded area and somewhere safe while you wait.

If you have identified the source of water flooding the house or commercial property, you can shut off the water supply. Doing this can will help minimize damage sustained.

This can be done either at the road or another shut off point. If this can’t be done safely, do not attempt it.

The Water Damage Restoration Process

These next steps are those the water damage restoration professionals will take care of when they arrive at your home or business.

Keep in mind that every water damage incident is different and will require a custom solution to properly mitigate the damage. In most cases, the following steps are involved.

Assessment of Water Damage

Upon arrival, the flood restoration team will perform an assessment of the property to determine the class and category of water damage present. This will help reveal the extent of damage and provide valuable information on how to proceed, what equipment is needed, and how to best prevent secondary damage.


It’s imperative all damage is properly documented including loss photos, video’s and moisture readings prior to work. This data is gathered to support any claim of loss.

Move Items Away

After assessment is completed, the Matrix Mitigation technicians will start moving all perishable goods out of the affected areas. This will most likely be completed in combination with the next step of water extraction.

Water Extraction

Safely and thoroughly drying your home or business is the top priority of our water damage mitigation specialists. We will get as much water and dampness out as possible.

This is important if your home is flooded.

Next, our technicians remove the water. We use professional grade pumps and equipment to do this helping to ensure all the excess water is removed.

Drying and Dehumidification

After excess water removal is complete, we will need to finish drying the area and any structural materials affected.

We will place professional grade air movers and dehumidification equipment as needed to ensure airflow through the room is optimal for drying up any remaining or hard to reach water. This equipment will require monitoring and adjustment throughout the remainder of the drying process. How long this step takes will depend on how severe the flood damage is.

This may also include opening doors and windows to allow fresh air to circulate throughout the affected areas.

Dealing with Contents: Salvageable and Unsalvageable

After severe flooding, not all items will be salvageable. The professionals at Matrix Mitigation will sort out which items may be saved and the rest will have to be discarded. We full document any/all discarded items for later inclusion in any claims of loss.

Unsalvageable materials such as carpet padding, mattresses, stuffed toys, pillows, books, most paper products, and wall coverings will have to be discarded.

Some items, such as carpets, rugs, and upholstered furniture, may or may not be salvageable depending on the type of flood water, the extent of damage, and the length of exposure to water. This will be determined after the assessment of the damage.

All items deemed to be salvageable will be cleaned, sanitized, and deodorized using a variety of techniques appropriate to the type of item it is.

In any case, pictures of the items affected will be taken. This will help with your insurance claim.

Sanitization and Mold Prevention

Microbial growth, commonly referred to as mold, can cause further damage to your property. Mold can also create unpleasant odors and pose serious health risks. Matrix Mitigation understands the risks associated with mold and will work diligently to help prevent the growth of mold after flooding damages your property.

To help prevent mold growth or spread, all the hard surfaces and structural components will be cleaned, sanitized and deodorized using antimicrobial solutions as needed.

If microbial growth or mold is already present, additional remediation will be necessary to restore the property.


Restoration is the process of returning your home or business to pre-loss condition. This may include minor repairs such as replacing insulation and drywall, or major repairs involving the rebuilding of parts of the structure. What is needed will depend on how severely the water damage impacted the affected property.

Work with Matrix Mitigation for Your Emergency Service Needs

Dealing with a flooded home can be challenging.

That is why our team is here for you to provide you with professional help.

The flood restoration service professionals at Matrix Mitigation Services have many years of experience dealing with water damage and the effects of flooding on a property.

We understand the complexities involved with water and flood damage restoration and will work with you and your insurance to help ensure the stress caused by your water damage incident is kept to a minimum.

We offer a wide range of services for water damage restoration. Our experts are prepared for any disaster, including structural drying and more.

We proudly service various parts of Georgia. These cities include; Hoschton, Jefferson, Braselton, Winder, Gainesville, Athens, Pendergrass, Alto, Hamilton Mill, Jackson County, Barrow County, and Hall County.

Contact our team today if you are looking for help with flooding on your property. Reach out to us at (855) 541-1010.